Frequently Asked Questions

Orders & Shipping

How long does delivery take?
Orders are typically delivered within 5–7 business days across India. International orders may take 10–15 business days.

How can I track my order?
Once your order is shipped, you'll receive a tracking link via email. You can also use the Track My Order page on our website.

Do you offer free shipping?
We offer free shipping on orders above a certain amount. Check our website for the latest offers and promotions.

Products

Are CABRESE fragrances long-lasting?
Yes! Our fragrances are crafted to last throughout the day. We use high-quality ingredients to ensure a rich and lasting scent experience.

Are your products suitable for sensitive skin?
Our products are carefully formulated, but we recommend doing a patch test before use if you have sensitive skin.

Are CABRESE products cruelty-free?
Yes, we are committed to cruelty-free practices. None of our products are tested on animals.

Returns & Refunds

What is your return policy?
We accept returns within 7 days of delivery if the product is unused and in its original packaging. Please refer to our Refund Policy for full details.

How do I initiate a return?
Email us at Cabresearoma@gmail.com with your order number and reason for return, and our team will guide you through the process.

When will I receive my refund?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Payments

What payment methods do you accept?
We accept all major credit/debit cards, UPI, RuPay, Net Banking, Google Pay, and Cash on Delivery (COD) via Razorpay.

Is it safe to pay on your website?
Absolutely! All transactions are secured with industry-standard encryption through our trusted payment partners.

Still have questions?

We're happy to help! Reach out to us at Cabresearoma@gmail.com and we'll get back to you within 24 hours.